Last Updated on September 10, 2020 by Tanmay Sarkar
In this review about Outdoorsy, I have covered its pros and cons, price, insurance, the rental process, and others for both renter and owner’s perspective.
This review is for those who want to rent an RV from Outdoorsy and for those who want to list their RV at outdoorsy for extra income.
I have answered all the questions regarding people who want to rent out their RV to start an RV business with Outdoorsy and people who want to rent an RV for their outdoor adventure.
Note- This article contains affiliate links so when you purchase a product through these links we get a small commission, without any extra cost to you, (the money is used to run this site and to give salaries to the team) But, this did not affect my reviewing decision.
What Is Outdoorsy?
Outdoorsy is a peer-to-peer RV rental service. It was founded by Jeff Cavins and Jennifer Young who one day decided that they do not want to work behind the desk for the rest of their life so, they sold their houses and started Outdoorsy. Read The Founder Story Here Or Watch The Video What Outdoorsy is All About Here
Peer-to-peer rental means where RV owners meet directly with the renter on one platform such as Outdoorsy. Outdoorsy does not own any RVs, they only let you choose from the list of RVs around your location that is owned by an individual. In this way those people who want to rent meet people who want to rent their RV.
You get a great variety of RVs to choose from such as Airstream, toy haulers, fifth wheelers, Class A, B & C. They also have a garden variety of trailers and motorhomes.
Outdoorsy as a professional RV rental company has a Wheelbase for inventory management, utilization rates and also the best insurance which we talk about later. first, take a look at the pros and cons.
Pros & Cons
Further Reading: 22 TIPS FOR BEST, SECURE & AFFORDABLE RV RENTAL
The RV Rental Process (For Renters)
Let go through each part of the rental process and how you can book an RV on their website.
Start by going to their website, you can click here to go to the Outdoorsy website.
Now you have to enter Location, where it is written “Where will your adventure start”, I have entered Los Angeles, CA, USA. When you will start typing it will autosuggest names of the places.
Next, type the pick-up date and drop off date and click the green Search button.
After clicking the Search button you will be taken to a new page. On this page, you will be given a list of RVs available for rent. Now you can further narrow down the list by applying the filters such as Guests, Price, Vehicles Type, Delivery, Instabook, and More filters. You can apply these filter and you will get an RV of your choice.
For Example, I want only fifth wheels to be showed in the list of RVs so, to get that I clicked Vehicle Type, a dropdown menu came up. From that, I clicked the fifth wheel and clicked the green Apply button.
Now I get the only fifth wheels on the list. In this way, you can apply filters to get the desired RV. You can filter your search based on types of RV, amenities, price, type of kitchen or entertainment setup, pet-friendliness and customer ratings.
After getting your desired RV you have to book it with outdoorsy and the owner. Just click the instant book option and you are set to go. but remember not all the RVs are not available for instant booking. Some of them have to be approved by the owners first before booking.
The approval can take up to 24 hours, but most of the time it is approved within 2 hours of booking. The delay is because people are busy in their work so some owners are not so fast in responding.
You have to go through some pages before you book it with them. You can select the amenities that you want such as generators, grills, fridge, and others. After that, you will be taken to a payment page. Now you have to select the insurance protection. I will say that you must take insurance to drive in peace.
On the next page, there is trip protection which is cancellation protection. So, if you cancel the trip you will get a refund depending upon the selected trip protection. (Further, in the article you will get to know about these things)
You can also purchase damage protection which I will recommend to you. You can also add trip insurance and damage protection after the booking. Now you only have to “save and continue.”
Your RV is booked now!
3. Communicating with the RV owner
After you have booked the RV it is easy to communicate with the RV owner. You can send them messages via Outdoorsy or an Outdoorsy mobile app.
4. Picking Up The RV
After this, there is only one thing left that is picking the RV.
Further Reading: HOW MUCH DOES IT COST TO RENT AN RV? (+ SAVING TIPS)
Advantages of Renting An RV From Outdoorsy
Let’s see some advantages which you get by renting an RV from Outdoorsy.
Variety: Outdoorsy is a peer to peer rental company that means you get a wide range of variety in the selection of an RV. There are RV listers (RV owners who give their RV for renting) everywhere in the USA and other countries and you get a lot of choices regarding RV models.
Optional Travel Insurance: you get the option of protecting your trip and health by selecting their optional travel insurance. It also protects you from losing the RV rental booking costs if you cancel or upgrade the trip plan. In the emergency assistance insurance covers emergency medical transportation and treatment of injury suffered during the RV trip.
Collision Insurance: the time you pass the DMV check which is mandatory for every renter, you get the liability, comprehensive and collision insurance.
Optional Roadside Assistance: you get an optional Roadside Assistance if you get stuck in mid of your trip.
Disadvantages of Renting an RV From Outdoorsy
These are the disadvantages that I came to know during my research.
Cost per mile: RV owner can set a mileage limit, which means you have to pay extra for every mile after that.
It can be expensive than a private deal: outdoorsy make money in between the deal between you and the owner so that fees can add up to the total fees of the deal. So, if you rent an RV from your friend or relative then it will be much cheaper.
High Insurance Deductible: you can benefit from the insurance coverage but if anything happens then you have to give $1,500.
The RV Listing Process (For RV Owners)
Below is the listing process as to how can an RV owner lists their RV at the Outdoorsy website for rent.
Open the Outdoorsy homepage, you can click here to do that. Find List my RV button near the US flag on the top right-hand side of the webpage.
A new page will open up where you have to fill your RV details like vehicle type, year and length.
For Example, I have filled the details. It will give an estimated amount of money that you can make. After that click the green button where it is written Start renting and making money.
After clicking the button you will be taken to a new page where you have to fill some more details. After filling the details click the green button where it is written save and continue.
After that, there will be some paperwork regarding the RV and insurance. Once you list your RV and Outdoorsy confirms it you are all set to rent out your RV and start earning money.
Advantages of Listing an RV on Outdoorsy
Below are the advantages that you can get from listing your RV at Outdoorsy.
Monthly Income: this is the number one advantage that you get from renting out your RV. You are in full control of the rate and RV’s availability. You can say no to anyone whom you think is not suitable for renting your RV. By renting your RV you get the extra money that you can use to upgrade your RV.
Instant Booking: you get instant booking of your RV, which is a time saver. You get attractive deals always after you list your RV on Outdoorsy.
Verified Renters: Outdoorsy conducts a DMV check of every renter so you can get peace of mind that the person taking your RV has a good record. Other than this you can also go through the profiles and reviews of the previous RV owners of the current renter.
Insurance Coverage: you get up to $1 million in liability insurance and $500,000 in comprehensive and collision insurance for qualified RVs. You can have peace of mind that your vehicle is covered if something goes wrong with it.
Guaranteed Payment: Outdoorsy handles all the payment so you get a sure payment for the rent.
Disadvantages of Listing an RV on Outdoorsy
Service Fee: Outdoorsy charges up to 25% of the total fee.
Extra Wear & Tear: your RV will be used by other people so there will be wear and tear. But you can use your money to repair it.
Insurance only covers damages related to collision: you are covered by the insurance if the renter meets an accident while using the RV. But if the damages are caused due to other reasons then you are not covered. But you can file a claim and the money will come from the security deposit.
Is It Worth It To Rent My RV?
Yes, it is worth to rent out your RV and there are some reasons for it.
- You get the extra income that can be used on the RV itself, so if you were thinking about repairing or upgrading something you can have the money for it. Your RV is earning money for itself.
- There is insurance coverage which is sufficient for any range of RV.
- You are not going to use your RV 365 days in a year if you are a working person. The RV is parked in the garage or storing facilities where it does not earn. If you use your RV one or two times a year then it is better to list it because in that way it will keep running and the wear and tear can also be repaired from time to time.
- Any time when you think that the RV has run for many miles you can say no to the renter for some time and can start renting it out again when you think you need some money.
- On average people make $10,000 a year and some people who rent it out often make more than $30,000 a year. You can even start an RV business by buying another RV from the saved money, but it will take time to see a good income and build the business.
In my opinion, it is better to rent out the RV than to keep it in storage.
Further Reading: BEST RV RENTAL COMPANIES COMPARED
Types Of RVs At Outdoorsy
You get a great variety of RVs at Outdoorsy because it is a peer to peer RV rental network. Some types of RV which is available are:
1. Motorhomes Class A, B & C
2. Travel trailers
4. Popup Trailers
5. Fifth Wheels
Average Rental Per Night
Motorhomes: $209.00/avg per night
Travel trailers: $110.00/avg per night
Campervans: $160.00/avg per night
Popup Trailers: $81.00/avg per night
Fifth Wheels: $129/avg per night
Outdoorsy is backed by Liberty Mutual, Lloyd’s of London, Aviva, and Generali to protect the safety and property of RV renters and owners.
Outdoorsy offers three levels or types of insurance protection, renters can choose the best level suitable for them. You can find these packages in the booking process on only eligible rentals. The package can vary with each rental and the pricing is determined by many factors such as vehicle type and value.
You are insured by these acts also:
You are protected with $1 million in liability coverage and $500,000 in comprehensive and collision coverage. Two things to remember are that the coverage applies only when the vehicle has been approved for insurance and the owner of the insured RV has given the keys to a verified driver.
Three levels of insurance protections are:
1. Risk Taker
You will get:
Insurance Protection: State Minimum
24/7 Customer Support
Up to $15,000 of Property Damage Protection
Deductibles based on vehicle types:
- Class A Deductible is $4,000 per loss
- All Other Motorized Deductible is $2,500 per loss
- Trailer Deductible is $2,000 per loss
This is the second level of insurance protection, in this, you will get:
Insurance Protection: State Minimum
24/7 Customer Support
24/7 Roadside Assistance
Up to $150,000 of Property Damage Protection
Deductibles based on vehicle type:
- Class A Deductible is $3,500 per loss
- $2,000 per loss for All Other Motorized Deductible
- $1,500 per loss for Trailer Deductible
3. Peace of Mind
This one is the last and third level of insurance protection and you will get:
24/7 Customer Support
Concierge Services Support
Windshield Coverage Protection
24/7 Roadside Assistance
$1 Million Liability Coverage
Up to $500,000 of Property Damage Protection
Deductibles based on vehicle type:
- $3,000 per loss for Class A Deductible
- $1,500 per loss for All Other Motorized Deductible
- $1,000 per loss Trailer Deductible
You get roadside assistance to protect you against emergencies that happen during the trip. From a flat tire to dead batteries you get all types of help.
For this, you have to pay for their service. Once you confirm the booking you are taken to the roadside assistance page where you can opt-in or out from Outdoorsy Roadside Assistance. If you haven’t opt-in and by chance need roadside assistance in an emergency then also you can call them for help but with a higher premium.
Roadside Assistance is included with the Essential and Peace of Mind insurance plans.
Cancellation & Reservation Deposit Policy
You get the option of three standardized cancellation policies. In any case, if you cancel the trip then you can get a refund related to the selected policy.
The three cancellation policies are:
- Reservation deposit (25% of full trip cost) is refundable (minus fees) if you cancel your booking more than 5 days before the booking start date.
- If you have paid the full fees and you cancel the booking for more than 5 days of booking start date then you get a full refund (minus fees) is returned.
- If you cancel after 5 days before the booking start date then you will get a partial refund of 75% of the full rental amount (minus fees). The reservation deposit is non-refundable.
- Reservation deposit (25% of full trip cost) is non-refundable.
- If you have paid the full rental and the booking is canceled more than 7 days of the booking start date then a partial refund of 75% of the full rental amount (minus fees) is returned.
- If you cancel less than 7 days before the booking start date then 50% of the total rental amount (minus fees) is returned.
- This reservation deposit is non-refundable which is 50% of the full trip cost.
- If you have paid for the full trip and then you cancel it more than 14 days before the booking start date then a partial refund which is 50% of the full rental amount (minus fees) is returned.
- When you have paid only the reservation deposit and canceled the trip then no refund.
- If you cancel the trip in less than 14 days before the start date then also no refund is issued.
Outdoorsy Customer Service
Outdoorsy has four options for customer support, you can use any of them to get the answers to your questions.
They have 4 options for customer support:
- 24/7 Live Chat
- 24/7 Telephone Support
- Email Option
- Help Center (where you will get a bunch of FAQ)
Outdoorsy Reviews By Rating Websites?
Outdoorsy has been given a good rating by rating websites such as TrustPilot and BBB (Better Bussiness Bureau).
Trust pilot has given them 4.6 ratings on their website, You can find outdoorsy complaints if any from Here.
Outdoorsy BBB Review
Better Bussiness Bureau has given A+ rating to the Outdoorsy. Check Here.
Whether you are an RV owner or renter you will like Outdoorsy because it is easy, insured and with great customer support. There are some complaints about them but I have seen great reviews too and BBB like rating company has given them a good rating. I think the number of deals happening through outdoorsy is huge and there will be some mishaps in-between, So, it is important that what they do after someone gets an issue. It was found that they are as good at solving customer problems.
I will recommend using Outdoorsy for renting an RV and also for listing your RV for renting purposes. Afterall you as a renter or owner are insured by their $1 Million insurance.
Happy Travelling and Renting!
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